jli11 Terms & Conditions

1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply unless the context requires otherwise:

• "jli11" / "the Platform" / "we" / "us" / "our" refers to the jli11 online casino platform accessible at jli11.cam and all associated services, tools, and content made available thereon.
• "Player" / "you" / "your" refers to any individual who accesses, browses, registers on, or otherwise uses the jli11 platform, whether as a guest or a registered account holder.
• "Account" refers to the personal registered account created by a Player upon completing the jli11 registration process.
• "Bonus Funds" refers to any promotional credits, free bets, free spins, or other non-cash incentives credited to a Player's account by jli11 under any promotional campaign.
• "Real Money Funds" refers to Philippine Peso (PHP) amounts deposited by a Player into their jli11 account wallet via supported payment methods.
• "Wagering Requirement" refers to the number of times a specified bonus amount or deposit must be wagered before any associated winnings become eligible for withdrawal.
• "KYC" refers to the Know Your Customer identity verification process required by PAGCOR regulations and jli11's internal compliance procedures.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the government agency responsible for regulating gaming activities in the Philippines.
• "Services" refers collectively to all games, features, promotions, payment processing, customer support, and other functionalities offered through the jli11 platform.

2. Acceptance of Terms

By creating an Account, accessing the jli11 platform, or using any of the Services, you unconditionally accept and agree to be bound by these Terms and Conditions, together with jli11's Privacy Policy, Responsible Gaming Policy, and any other policies, rules, or guidelines published on the platform from time to time. These documents are incorporated herein by reference and form part of the binding agreement between you and jli11.

Your continued use of the jli11 platform following any amendment to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. If you do not agree with any modification, you must immediately cease use of the jli11 platform and close your Account.

3. Eligibility

Access to and use of the jli11 platform is subject to the following eligibility requirements, all of which must be satisfied at all times:

3.1 Age Requirement

You must be at least twenty-one (21) years of age to register an Account or participate in any real-money gambling activity on jli11. This age restriction is mandated by PAGCOR regulations governing online casino operations in the Philippines. jli11 strictly enforces this requirement and will suspend and close any Account found to be held by an individual below the age of 21, with all funds subject to forfeiture or return in accordance with applicable law.

3.2 Geographic Restriction

The jli11 platform is intended for use by players physically located in the Philippines. Players located in jurisdictions where online gambling is prohibited by local law are not permitted to access the jli11 platform. By accessing jli11, you represent and warrant that you are not located in a restricted jurisdiction and that your use of the Services is lawful under all applicable laws and regulations governing your location.

3.3 One Account Per Person

Each individual may hold only one (1) Account on the jli11 platform. Multiple accounts registered to the same individual — whether using different names, email addresses, mobile numbers, or payment methods — constitute a material breach of these Terms. jli11 reserves the right to close all duplicate accounts and to withhold any funds associated with multi-account violations.

3.4 Legal Capacity

You must have the legal capacity to enter into a binding contract under Philippine law. Persons who have been previously excluded or self-excluded from the jli11 platform are not eligible to register a new Account during the period of exclusion.

4. Account Registration

To access the full range of jli11 Services, you must create a registered Account by completing the registration process accurately and honestly. You agree to provide true, current, and complete information during registration, including your legal name, date of birth, Philippine mobile number, and email address.

You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share your credentials with any third party or allow any other person to access the jli11 platform through your Account. jli11 will not be held liable for any loss or damage arising from unauthorized access resulting from your failure to maintain credential security.

You must notify jli11 support immediately if you suspect that your Account has been accessed without your authorization. jli11 may take steps to temporarily suspend your Account pending investigation of any suspected unauthorized access.

jli11 reserves the right to decline a registration application or to close an Account at any time without prior notice if jli11 determines, in its sole discretion, that the application or Account poses a regulatory, compliance, fraud, or reputational risk to the platform.

5. Identity Verification (KYC)

In compliance with PAGCOR regulatory requirements and jli11's Anti-Money Laundering (AML) obligations, all players are required to complete a Know Your Customer (KYC) identity verification process before withdrawals are processed.

KYC verification requires submission of a valid, government-issued Philippine identification document. Accepted documents include: Philippine Statistics Authority (PSA) National ID, Unified Multi-Purpose ID (UMID), Philippine Passport, Driver's License issued by the LTO, and other government-issued photo ID as specified by jli11 from time to time.

jli11 may request additional documentation at any stage of the player relationship, including proof of address, source of funds documentation, or enhanced due diligence materials, as required by applicable regulations or jli11's internal compliance standards.

Failure to provide requested KYC documentation within a reasonable timeframe specified by jli11 may result in account restriction, suspension of withdrawal privileges, or account closure. jli11 will handle all KYC documentation in accordance with its Privacy Policy.

6. Deposits and Withdrawals

6.1 Supported Payment Methods

jli11 supports the following payment methods for deposits and withdrawals: GCash, Maya (formerly PayMaya), BPI Online Banking, BDO Online Banking, and Metrobank Online Banking. jli11 may add, modify, or remove supported payment methods at any time with reasonable notice to players.

6.2 Currency

All transactions on the jli11 platform are conducted in Philippine Peso (PHP). The minimum deposit amount is ₱100. Minimum and maximum withdrawal limits are published in the jli11 cashier section and are subject to change.

6.3 Deposit Processing

Deposits made via GCash and Maya are typically credited to your jli11 wallet within seconds of payment confirmation. Bank transfer deposits may take one (1) to three (3) business hours to reflect depending on the originating bank's processing schedule. jli11 is not responsible for delays attributable to third-party payment processors or banking networks.

6.4 Withdrawal Processing

Withdrawal requests from verified Accounts are typically processed within four (4) to fifteen (15) minutes for GCash and Maya. Bank transfer withdrawals may take up to one (1) business day. jli11 reserves the right to conduct additional security checks prior to processing withdrawal requests, which may extend processing times in individual cases.

6.5 Withdrawal Conditions

Withdrawals are only available to players whose Accounts have passed KYC verification. Withdrawals must be made to a payment method registered in the same name as the jli11 Account holder. Third-party withdrawals are strictly prohibited. jli11 reserves the right to request additional verification documentation before processing withdrawal requests above specified thresholds.

6.6 Chargebacks

Initiating a chargeback or payment reversal with your bank or payment provider in respect of a deposit made to jli11 constitutes a material breach of these Terms. jli11 reserves the right to close your Account, withhold any outstanding balance, and pursue recovery of amounts subject to fraudulent chargebacks through all available legal means.

7. Bonuses and Promotions

jli11 offers promotional bonuses to eligible players from time to time. All bonuses are subject to the specific terms and wagering requirements communicated at the time the promotion is offered. General bonus conditions applicable across all jli11 promotions are set out below.

7.1 Wagering Requirements

Bonus funds credited to your Account must be wagered a specified number of times before any winnings derived from bonus funds become eligible for withdrawal. The applicable wagering requirement is stated clearly in each promotion's terms. Unless otherwise specified, wagering requirements apply to the bonus amount only, not to any qualifying deposit.

7.2 Game Contributions

Not all games contribute equally toward fulfilling wagering requirements. Live dealer table games and certain specialty games may contribute at a reduced percentage, as specified in the applicable promotion's terms. Slots and arcade games typically contribute 100% toward wagering requirements unless otherwise stated.

7.3 Bonus Expiry

Bonus funds that have not been wagered within the period specified in the applicable promotion's terms will expire and be removed from your Account automatically. jli11 will not reinstate expired bonuses under any circumstances.

7.4 Abuse and Misuse

jli11 reserves the right to withhold, cancel, or claw back bonus funds and associated winnings where it determines, at its sole discretion, that a player has engaged in bonus abuse, exploited technical errors, used prohibited betting patterns to circumvent wagering requirements, or otherwise misused jli11's promotional offers. Determining what constitutes abuse rests solely with jli11.

7.5 One Bonus Per Household

Welcome bonuses and new player promotions are limited to one per household, IP address, device, and payment method. Circumventing this restriction through multi-accounting or other means will result in account closure and forfeiture of all associated bonus funds and winnings.

8. Gameplay and Wagering

All games available on the jli11 platform use certified Random Number Generator (RNG) technology audited for fairness by independent third-party testing laboratories. Game results are determined by the RNG at the moment of play and cannot be influenced by the player or jli11 after a bet is placed. Once a bet is confirmed and processed, it cannot be cancelled or reversed.

jli11 is not responsible for losses resulting from technical failures on the player's end, including but not limited to lost internet connections, device failures, or browser incompatibilities. If a technical issue on jli11's infrastructure affects the outcome of a game round, jli11 will investigate the incident and apply a resolution in accordance with its technical error policy, which may involve cancellation of the affected round and return of the wagered amount.

Players acknowledge that gambling involves risk and that there is no guarantee of winning. Past game results do not predict future outcomes. jli11 encourages all players to gamble within their means and to make use of the responsible gaming tools available in their Account settings.

9. Prohibited Conduct

The following actions are expressly prohibited on the jli11 platform and constitute material breaches of these Terms:

• Registering or operating more than one Account, whether in your own name or using the identity of another person;
• Providing false, misleading, or fraudulent information at any stage of registration or verification;
• Using automated software, bots, scripts, or other tools to interact with the jli11 platform in place of genuine human gameplay;
• Colluding with other players to gain an unfair advantage in any game;
• Using the jli11 platform for money laundering, terrorist financing, or any other activity prohibited under Philippine law or international AML standards;
• Attempting to exploit software bugs, glitches, or errors to gain an unfair advantage;
• Initiating unauthorized chargebacks or payment reversals;
• Accessing the jli11 platform using VPN, proxy, or other tools to mask your true location for the purpose of circumventing geographic restrictions;
• Engaging in harassment, threats, or abusive conduct toward jli11 staff or other players via any communication channel;
• Allowing a person under the age of 21 to access or use your Account.

jli11 reserves the right to take immediate action upon detecting or reasonably suspecting prohibited conduct, including Account suspension, permanent closure, forfeiture of funds, and referral to relevant law enforcement or regulatory authorities.

10. Account Suspension and Termination

jli11 reserves the right to suspend, restrict, or permanently close any Account at any time, with or without prior notice, under the following circumstances:

• Breach of any provision of these Terms and Conditions;
• Failure to complete KYC verification within a required timeframe;
• Suspicion of fraudulent activity, money laundering, or identity theft;
• Regulatory direction from PAGCOR or other competent authority;
• Determination that the account poses a risk to the integrity of the platform or other players;
• Account inactivity for a period exceeding twelve (12) consecutive months.

Players may voluntarily close their Account at any time by contacting jli11 customer support. Any Real Money Funds balance remaining in the Account at the time of voluntary closure will be returned to the player via their registered payment method following completion of any outstanding verification requirements. Bonus Funds are not withdrawable upon Account closure.

11. Responsible Gaming

jli11 is committed to providing a responsible gambling environment in accordance with PAGCOR's responsible gaming framework. The platform provides the following responsible gaming tools, accessible directly from Account settings:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Limit reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Session Time Limits: Set maximum continuous play session durations, with automated logout at the end of the session.
• Loss Limits: Define the maximum amount you are prepared to lose within a specified time period.
• Self-Exclusion: Request temporary or permanent self-exclusion from the jli11 platform. Self-exclusion requests are processed immediately. During a self-exclusion period, the Account is inaccessible for deposits, gameplay, and login.

jli11 strictly enforces the 21+ age requirement and encourages all players to visit the Responsible Gaming page for further information and support resources. If you believe your gambling behavior is causing harm, please seek help promptly.

12. Intellectual Property

All content appearing on the jli11 platform, including but not limited to text, graphics, logos, icons, images, game interfaces, software, and the overall compilation of the platform, is the exclusive property of jli11 or its content licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jli11 platform for personal, non-commercial entertainment purposes only. This license does not include the right to download, copy, modify, distribute, transmit, display, reproduce, or create derivative works from any content on the jli11 platform without prior written authorization from jli11.

Any unauthorized use of jli11's intellectual property may result in Account termination and may expose you to civil and criminal liability under Philippine law.

13. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, jli11 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of or inability to use the jli11 platform, including but not limited to loss of profits, loss of data, loss of goodwill, or losses arising from gambling outcomes.

jli11's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount of Real Money Funds deposited by you into your Account during the thirty (30) days immediately preceding the event giving rise to the claim.

jli11 does not warrant that the platform will be available, uninterrupted, error-free, or free from security vulnerabilities at all times. Scheduled and emergency maintenance may result in temporary service unavailability, for which jli11 shall not be liable.

14. Privacy and Data

jli11 collects, processes, and stores personal data in accordance with its Privacy Policy and applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act 10173). By using the jli11 platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Please review the full Privacy Policy for detailed information on what data jli11 collects, how it is used, who it is shared with, and your rights as a data subject under Philippine law.

15. Dispute Resolution

If you have a complaint or dispute relating to the jli11 platform, you must first contact jli11's customer support team at the email address specified in these Terms. jli11 will acknowledge your complaint within twenty-four (24) hours and endeavor to provide a substantive response within five (5) business days.

If a dispute cannot be resolved through direct communication with jli11 support, the matter may be escalated to the relevant regulatory authority under whose framework jli11 operates. Details of the applicable regulatory escalation path are provided in the response to your formal complaint.

Game result disputes must be raised within seventy-two (72) hours of the game round in question. jli11 will review server-side game logs to determine the accurate result and will communicate its findings within five (5) business days. jli11's determination of the accurate game result based on server-side records shall be final.

16. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the competent courts of the Philippines.

The parties agree that the English language version of these Terms and Conditions shall prevail in the event of any inconsistency with a translation into any other language.

17. Amendments

jli11 reserves the right to amend, modify, or update these Terms and Conditions at any time. Material changes will be communicated to registered players via the email address associated with their Account and/or by displaying a prominent notice on the jli11 platform prior to the changes taking effect.

The effective date of the most recent revision is displayed at the top of this page. Your continued use of the jli11 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must close your Account before the effective date.

18. Contact Information

For questions, concerns, or formal complaints relating to these Terms and Conditions or your use of the jli11 platform, please contact the jli11 support team:

jli11 support staff are available in English and Filipino. When submitting a formal complaint, please include your Account username, a description of the issue, and any relevant transaction reference numbers to facilitate a prompt resolution.